Ensuring Trustworthiness by Maintaining and Increasing Quality
Materiality 2
Relevant SDGs
Vision
Strategy
Reason for Priority
Ensuring that products and services that are widely utilized in the market are safe to use is an important precondition for the development of a sustainable society. Amid advances in technologies such as IoT and AI, it is necessary to ensure quality, including product security, in addition to safety and environmental correspondence. Also customer needs that change in terms of lifestyle, value etc., are an important aspect of quality enhancement.
Commitment
The Nikon Group sees itself as having a mission to contribute to the healthy development of society by achieving creative, efficient Monodzukuri (manufacturing). To this end, we optimize our production system from a company-wide perspective and consider each Monodzukuri (manufacturing) process from the product planning, development, and design stages, keeping in mind our response to future environmental changes. The most important theme here is quality assurance, which includes safety, environmental consideration, and product security. With the Quality Committee playing a central role, we strive to prevent quality issues by strengthening our quality management system on a global level, developing improvement measures based on quality loss costs, and fostering a culture of quality by improving the quality levels and embedding behavioral principles in Monodzukuri (manufacturing).
In addition, in order to meet the increasingly diverse and sophisticated needs of our customers, we will strive to ensure trustworthiness by maintaining and increasing quality, not only in our products, but also in supporting product orders and providing services.
Basic Approach
The Nikon Group has established a Basic Quality Policy centered around the idea of increasing the value we provide to our customers, and the value that we provide to society, through our products and services. In order to put this policy into practice, we have also established the quality management directive (QMD).
Basic Quality Policy
Based on its Corporate Philosophy of Trustworthiness and Creativity, Nikon has established the following Basic Quality Policy. It aims to increase the value that we provide to customers through our products and contribute to the healthy development of society.
- （1）Enhance brand value and provide high-quality distinctive products to the market in a timely manner through creative and efficient Monodzukuri (manufacturing).
- （2）Provide safe and environmentally considered products and earn the trust of customers and society.
Indicators and Targets
| Indicators and Targets (Target Fiscal Year) | FY2023 Plan | FY2023 Results | FY2024 Plan |
|---|---|---|---|
| Degree of achievement of the plan to review the quality management system in response to changes in the business environment: 100% (every fiscal year) | Revision of the Quality Management Directive (QMD) |
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| Ratio of management system status monitoring and improvement plan implementation: 100% (every fiscal year) | Completion of assessment implementation based on annual plan (at least eight departments/companies) | Conducted assessments for eight departments and companies | Completion of assessments based on annual plan (at least eight departments/companies, mainly in overseas group companies) |
| Comprehension of basic training on quality (business units, Group manufacturing companies): 80% or more (FY2025) | Training participation rate: 80% or more (business units, Group manufacturing companies in Japan) | Conducted e-learning for QC Levels 3 and 4 at business units and Group manufacturing companies in Japan Participation rate: 93% |
Training participation rate: 80% or more (business units, Group manufacturing companies in Japan) |
Sustainability Report
For more information, refer to Ensuring Trustworthiness by Maintaining and Increasing Quality in the Sustainability Report.
Ensuring Quality and Safety
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Basic Approach
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Strategy
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Governance
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Risk Management
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Indicators and Targets
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Major Initiatives